Business Session Descriptions
Next Generation Network Edge for Service Providers and Enterprise
Speakers: Rich Dusome
The Cisco ASR 1000 Series Router transforms and future-proofs the network edge for service providers and enterprises by offering industry-leading performance, service capabilities, reliability, and efficiencies in a compact form factor. For service providers, learn how the Cisco ASR 1000 Series Router enables more flexible, efficient, and cost-effective delivery of complex “any play” consumer and business services. For enterprises, learn how the Cisco ASR 1000 Series Router transforms the WAN edge into a primary gateway for businesses, where information, communication, collaboration, and commerce converge.
Next Generation Core Transport and Routing Architectures
Speakers: Kevin Wollenweber
As bandwidth demands increase, the new IP over DWDM (IPoDWDM) approach offers high transmission capacity, reliability, and architectural flexibility at the transmission layer by integrating fully tunable ITU grid-compatible coloured wavelengths that can be fed directly into DWDM systems.
This session outlines the technology enablers for IPoDWDM, including ITU-PLMs, ROADM, tunable lasers, enhanced-FEC, MPLS / S-GMPLS, and others. The session briefly explores IPoDWDM application in metro and core networks.
This session concludes with an overview of the Cisco CRS-1 Multishelf System architecture, management, and core routing capabilities.
Mobile Wimax
Speaker: Vince Mammoliti
This session covers mobile WiMAX technology fundamentals, including standards-based adaptive beamforming and MIMO. It then reviews key design considerations for end-to-end mobile WiMAX networks, including device and subscriber authentication and management, mobility management, security, and Quality of Service.
Connected Home - Architecture and Technology Update
Speaker: Charles Duffy
This session outlines the architectural framework of the Connected Home, and the services that are expected to be provided within this framework. The session will overview industry initiatives and status of the major Home Networking standards bodies, to provide you with essential information on standardization efforts underlying the fast growing home networking business.
SIP Trunks for PSTN Access
Speaker: Darryl Sladden
SIP Trunks can be defined as a method to interconnect different SIP-based networks. SIP Trunks can be used by a wide range of organizations as a method of interconnections. One large application for SIP Trunks is for service providers to offer PSTN interconnects for voice-enabled SIP applications over an IP connection. This gives service providers the ability to offer PSTN services over a combined IP infrastructure, reducing the cost and complexity of the network and providing a single point of interconnect to their users. It also allows them to offer services outside of their geographic regions that have a PSTN footprint and consolidate the interconnect to the PSTN across multiple customers. The benefit for enterprises and smaller businesses is that they can get PSTN interconnect services without needing a PSTN facility at their location. This allows the removal of the PSTN hardware from their equipment and allows connections to the PSTN over a wide variety of mediums supporting IP such as wireless and cable. This session discusses implementation issues and requirements when using SIP Trunks for PSTN access.
IPv6
Speaker: Khalid Raja
This session focuses on Service Provider IPv6 deployment techniques, which will help network designers/administrators understand the IPv6 operation and implementation options in native IPv4 and MPLS (6PE/6VPE) environments. Dual stack deployment with OSPF/ISIS, IPv6 address structuring in the core, and network scale will be discussed. This session will also cover IPv6 implementation in access networks and advanced services. Attendees should have a solid foundation of IPv6 basics (addressing, routing), MPLS, multicast, IPv4 access networks and provisioning.
UC Integration and Interoperability
Speaker: Ian Gallagher
This session will discuss Cisco's approach towards Unified Communications and the variety of standards-based integration capabilities that exist today. We will discuss interoperability solutions that allow Cisco customers to use their existing IP network infrastructure as the platform to offer virtualized communication services across the organization. We will discuss the use of SIP to integrate solutions from a wide variety of vendors, and presence federation between endpoints to ensure the optimal form of communication at any given time.
UC Design and Implementation
Speaker: Luc Bouchard
This intermediate session provides dial-plan design guidelines for each of the Cisco IP telephony deployment models based on Cisco Unified Communications Manager, with recommended best practices to help ensure successful, scalable deployments. The dial plan is one of the most important and complex elements in IP telephony design, providing a way for users to reach dialed destinations, delivering the flexibility to select alternative routes based on route availability or cost, and establishing calling policies based on users or groups. This session covers the various dial-plan tools available in Cisco Unified Unified Communications Manager and Cisco IOS Software, such as route patterns, translation patterns for digit manipulation, dial-plan interaction with PTSN gateways, SIP line- and trunk-side functionality, translation rules in Cisco IOS Software, and intercluster calls through an H.323 gatekeeper. This session also covers how to best use these tools to deal with real-world deployments. The main focus of the session is on system design, with some implementation aspects. This session is aimed at network planners and designers and telephony analysts and assumes a working knowledge of the Dial Plan functionality in Cisco Unified Communications Manager.
UC Mobility Solutions
Speaker: Jeff Mossman
This session will discuss the services and solutions that allow organizations to maintain a consistent set of communications capabilities, regardless of the physical location of its workforce. Whether considering stationary home office users or full-time mobile salespeople, occasional business traveller or simply mobility within an office or campus, Cisco offers a comprehensive collection of mobile solutions that allow employees to remain in touch. (or sometimes more importantly, to indicate their unavailability when they are out of reach!)
Secure Remote Access
Speaker: Ben Thomas
This session covers the essentials for effectively planning, deploying, and managing VPNs for remote access. It includes analysis of Secure Sockets Layer (SSL) and IP Security (IPSec), with a detailed discussion of the available SSL/VPN connectivity options as well as hardware-based remote options. Authentication choices, scalability and resiliency options, and secure access from uncontrolled endpoints are all covered. This session also highlights solutions to common concerns such as Network Address Translation (NAT) transparency, client distribution, desktop security integration, and content transformation. The discussion of hardware clients includes options for tunneling and protocols and criteria for head-end selection. This session is for anyone involved with the planning or administration of a remote access VPN, particularly network administrators and information security personnel responsible for securely connecting remote users to their networks.
Securing the Virtual Datacenter using the Application Control Engine
Speaker: Mark Dittmer
Data centres house the most critical and sensitive resources of any organization and because of this are attractive targets for malicious activity. At the same time, as virtual workforces expand and companies reach out to customers and partners through Internet applications and Web 2.0 services, the opportunities to target these critical Data Centre networks, servers, and databases have increased exponentially.
This intermediate session discusses threats to the security of critical Data Centre networks, servers, and databases and how to block or filter them. Attendees will learn how mitigate these threats using ACE Appliance and the ACE Web application firewall.
Emerging Internet Messaging and Web Threats and Countermeasures
Speaker: Ajay Sood
Today's Internet threats pose an interesting challenge – where messaging and web threats leverage each other as vectors to power each other. Spam and viruses propagate URL and web links in order to distribute spyware, while spyware serves to wrest control over tremendous amounts of computing power to spread spam campaigns and the like. New and interesting techniques are constantly surfacing, all with the intent of defeating current perimeter defense technologies. In this session, current Internet threats and their progressive countermeasures will be discussed.
Wireless Mesh
Speaker: Vince Mammoliti
This session covers the design considerations for outdoor wireless mesh networks. It includes a review of the applications and services to be delivered for various user groups, designing layout of access points for adequate coverage, load balancing, subscriber identification, authentication and billing considerations, traffic monitoring and policing, security for each user group.
Deploying Secure Wireless
Speaker: Joel Barrett
This session is designed for network architects and engineers involved in WLAN planning and deployment for small, medium, and large enterprises. This session discusses how Cisco Unified Wireless Network addresses the WLAN security, deployment, management, and control issues facing enterprises.
IOS Instrumentation
Speaker: Dan Jerome
This session covers some of the embedded management technologies in newer versions of Cisco IOS Software. Attendees will learn how the Embedded Event Manager combined with Tcl scripts can automate the ability of Cisco devices to respond to events detected on the device. Using the Embedded Syslog Manager with Tcl, the session demonstrates ways to suppress excess log messages as well as use alternate forms of message delivery. Attendees will learn how to use Configuration Locking and Rollback for safe recovery from errors or misconfigurations, as well as the Kron facility that causes actions to be scheduled. Examples are shown for each technology. This advanced course is for network engineers who are comfortable with Cisco IOS and have some understanding of Tcl programming. Experience with other network management functions such as SNMP and Syslog is also recommended.
End to End Virtualization
Speaker: Sid Nag
Virtualization is becoming an integral part of IT planning for effective resource optimization in enterprise Data Centres (DC). Virtualization touches multiple layers in an enterprise and DC, from Operating Systems (OS), Server, and Storage to Network. Understanding the full scope of virtualization technologies is imperative for effective deployments of these technologies at all layers and end-to-end (E2E), and for choosing the right partners, systems and tools.
This session will cover technical details of OS, Server, Storage and Network virtualization. It will also focus on how all these various aspects of virtualization can fit together to provide an end-to-end (E2E) virtualized environment. In addition, this session will cover a Cisco tool that supports E2E virtualization in a DC, orchestration between different layers, and provisioning automation.
Data Centre Architecture
Speaker: Scott Van de Houten
This session details the design best practices of the front-end architecture of the data centre. It covers the purpose and roles of the core layer, aggregation layer, and access layer components with the topologies, interconnect, and protocols used. It also examines optimization of the data center protocols, including Spanning Tree (802.1w, 802.1s) and Layer 3 routing protocols, and scaling using 10 Gigabit Ethernet uplinks and service layer switching. The particular needs of the server farm are covered, such as Layer 2 adjacency requirements, dual homing, NIC teaming, clustering, and use of service modules such as the Cisco Firewall Switching Module and Content Switching Module. Scaling large server farms using single-rack-unit servers and bladeserver technology is another topic, including cabling and cooling challenges. This session also looks at building high-availability designs with the different topologies, redundant components, and software features used to achieve desired convergence times and optimal path selection.
Deploying WAN Application Acceleration Services (WAAS)
Speaker: Josh Kaya
This session focuses on the benefits of using application acceleration technologies to improve application delivery and consolidate infrastructure across wide area networks. This session introduces fundamental application acceleration concepts such as caching, compression, throughput optimizations, and classification and discusses Cisco WAAS products and deployment scenarios.
Impact of Emerging Technologies on Campus Design
Speaker: Mike Herbert
This session will provide an examination of the impact of new technologies on the campus design. Changes in the application space, the growth in Web 2.0 apps along with an increasing use of PC based Unified Communications (voice and video) introduce new challenges for the campus architect. At the same time new switching technologies are being introduced that are allowing for new design options and capabilities to be used in the campus architecture. In this session we will go through a detailed design discussion on the best practices for the use of some of the new switching technologies, Catalyst 6500 Virtual Switching System (VSS) along with enhanced edge policy mechanisms (Deep Packet Inspection, CISF), to support the QoS, Security and High Availability requirements of the evolving business application space.
This session is applicable for those attendees responsible for the Design, Deployment, Operations, and Management of Enterprise Campus Networks. It is recommended that those attending have at least some knowledge of the traditional multilayer campus design and the relevant campus technologies such as spanning tree protocol family, routing protocols along with a basic understanding of campus QoS principles.
Enhancing Application Performance with IOS
Speaker: Ahmer Akhter
Today, all applications in an enterprise use the network to communicate through a network of Cisco IOS routers. Cisco IOS Software, present at multiple places in the network, has many untapped features to enhance application visibility to the administrator and to enhance the user experience. This session identifies issues that network applications have to contend with and the Cisco IOS solutions for application optimization, including technologies for application classification, monitoring, and control such as Network-Based Application Recognition (NBAR), Flexible Packet Matching (FPM, )IP service-level agreement (IP SLA) functions, Performance Routing (PfR), and AutoQoS. This introductory session gives an overview of these technologies as well as how they work together to simplify designs, increase network transparency, and optimize network applications. Better analysis of network users, superior control, and consistent behavior are increasingly important. Some of the necessary tools are already in hand, waiting to be called to action.
Empowered Branch
Speaker: Stefan Mansson
Learn how Cisco's Integrated Services Router solutions can help you use the power of the network as a platform, preparing your business for the next wave of services delivered over the IP infrastructure. Service consistency across the branch, ease of deployment and operational efficiency are all gains from a completely integrated full branch services solution. This session looks at how the Cisco ISR series routers leverage on this and offer integrated flexible network services to a wide range of branch office sizes ranging from small retail offices to large financial branches.
Cisco Unified Intelligence Suite - The "Next Gen" of Contact Center Reporting
Speaker: Chris Crosby
Cisco Unified Intelligence Suite is our next generation reporting engine offering Contact Centres advanced solutions in complex reporting environments. The session will cover the easy-to-use and intuitive presentation layer for real-time and historical dashboards, charts and reports. Other topics include generation of ad-hoc and customized reports, multi-tenant support, RSS feeds, Permalinks, XSLT and integration of third party data from alternate sources such as workforce management systems. A product demonstration will reinforce these key features offered within the reporting portal.
Applications Development using CVP Studio
Speaker: Sunny Kumar
This session details how customers can leverage Cisco Unified Customer Voice Portal (Unified CVP) to provide intelligent self service as a part of their overall contact center and unified communication strategy. Following a short overview of the unified CVP and its tight integration with Cisco's wider contact centre solution, the session focuses on Unified CVP's self service application development framework. The presenter will explore how CVP's implementation of open standards such as VoiceXML, Eclipse, Java and Web Services give customers tremendous flexibilty in creating dynamic, data driven speech applications that fully leverage their existing SOA (Services Oriented Architecture) investments. The session also discusses how CVP's application architecture allows customers to easily extend the development environment by leveraging the available open interfaces. Finally the presenter will do a live demonstration of Call Studio - CVP's development tool to tie together all the concepts discussed in the presentation.
Cisco Unified Contact Centre Express Scripting and Application Development
Speaker: Chris Yeo
This session presents the steps involved in building a voice application for the Cisco Unified Contact Centre Express (CRS) platform. We will discuss how to create the scripts, how to deploy the scripts and how to integrate with 3rd party applications. The session is divided into 2 parts: basic and advanced. The basic portion describes the fundamental components of a voice script and how it is deployed. The advanced portion describes more advanced scripting concepts such as enterprise data, advanced routing, exception handling, recording, uploading prompts. It also discusses how Cisco Unified Contact Centre Express integrates with third party applications. Sample applications such as voicemail callbacks, auto-agent greeting, recording and prompt upload will be discussed. No knowledge of Cisco Unified Contact Center Express is required for the basic portion of this presentation. For the advanced portion, attendees are assumed to have some basic scripting experience in Cisco Unified Contact Centre Express and working knowledge of Cisco Unified Contact Centre Express.
Data Center Optimization Leveraging Unified IO
Speakers: Frank D'Agostino
Abstract: This session covers the fundamental elements for Unified IO and Unified Fabrics, including DCE and FCoE. Highlighted are design, power and space considerations. The Nexus product line, featuring the Nexus 5000 product, is the cornerstone of this architecture. Join us for the first step into a data centre industry that removes the requirement to design and purchase isolated IO products.